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FAQ

Redeem your gift card 🎁

You are the lucky recipient of a Fabrique des Lumières gift card! On this page, you can redeem it for a ticket with a specific date and start time.

FOLLOW THESE 2 STEPS:

  1. Check the Gift card number on your gift card.

    Does your gift card number start with CADEAU ?
    Select 1 ticket type you need under the "Gift Cards - Fabrique des Lumières" option below.

    Does your gift card number start with GIFT ?
    Check the ticket type on your gift card that's listed under ''Value''. Select exactly the same ticket type as listed under 'Value' on this gift card.
    For example: "Adult" or "Gift card Fabrique des Lumières - Adult".

  2. Next, enter your gift card number and click on "Check". After successfully redeeming the card, €0,- will appear at the bottom of the screen. In the next step, you can choose the date and start time.

1. Select your ticket type(s)

  • Select your tickets
    Price
    Quantity
    Subtotal
  • Value: ''Adult'' or ''Youth (5-17 years)''
  • Adult €18.00
    €18.00
  • Youth (5-17 years) €14.00
    €14.00

    Upon presentation of proof

  • Show more tickets
  • Gift Cards - Fabrique des Lumières
  • Gift Card Fabrique des Lumières - Adult €18.00
    €18.00
  • Gift Card Fabrique des Lumières - Youth (5-17 years) €14.00
    €14.00
  • Subtotal: €0.00
  • I have a discount code
    Your (discount) code is invalid. Make sure the code is entered correctly.

    If you have entered the code before without completing the order, the code will be invalid for 15 minutes. Please try again after 15 minutes.
    Discount code: - €0.00
  • Total price

IMPORTANT INFORMATION:

One gift card per order

  • If you have one gift card for 1 or more tickets, you can redeem it in a single order.  
  • If you have multiple separate gift cards, you will need to complete the order multiple times. Only one gift card can be redeemed per order.

Booking extra tickets:  
You can order extra tickets online on our ticket website.

Want to buy a gift card?
Order a gift card via this link and give the gift of a visit to Fabrique des Lumières!

QUESTIONS?

Ticket support